Full Service Interior Design Rates + Policies
We charge $250 for in-home consultations with a principal designer. These meetings usually last 45-60 minutes.
Design Rates + Fees
We bill hourly for our client work at several rates depending on the function. The scope of the project usually dictates which functions are needed.
Principal Designer - $125 per hour
Associate Designer - $75 per hour
Project Management - $75 per hour
Design Assistant - $35 per hour
In additional to our hourly rate, we charge a $500 design fee at contract signing to book our services. That fee is reduced to $250 for clients who have already paid $250 for their initial in-home consultation.
Invoicing + Ordering
We manage the ordering of all items from our trade-only sources for our clients. Clients approve all items before we will order them and we require full payment for any items before we place an order.
Forms of Payment
We accept personal checks and debit/credit cards (and of course cash) for clients payments. We add a 3 percent processing fee to payments made by credit card for merchandise, but waive that fee for credit card payments made for hourly design work.
Deliveries + Install
We organize all large deliveries through third-party, licensed white-glove delivery companies. Unless otherwise requested, we have delivery companies charge clients directly and do not mark up delivery. Smaller deliveries may be made by our team. We charge a delivery fee of no less than $50 per delivery.
During furniture move-ins/installations a member of our team will always be on-site unless otherwise organized.
Claims + Returns
If for any reason an item is damaged in delivery, please notify us and the delivery company immediately. We'll need a photo of the damage within 24 hours and will file a claim for repair or replacement.
Clients can return many items within five days of delivery. Returns will incur a restocking fee and clients will be responsible to cover the cost of freight for the item to and from the vendor.
Custom items are non-returnable and non-refundable.
Project Management + Contractors
We are available to offer myriad project management services for any size of project from complete builds to remodels to design work.
We are happy to work with contractors with whom clients have existing relationships or can recommend third-party contractors from our network.
Clients will enter into separate agreements with third-party contractors, and so will be billed directly. We do not charge fees on third-party work.
Note that the information here represents a summary of some of the key items in our full-service design agreement, and may change without notice. Official and complete policies are only those provided in the client contract as present at the time of signing.